Process Overview:
- Requests must be submitted via email to the Amare Customer Experience Team in a clear and detailed manner.
- Sponsor change requests may be submitted by a newly enrolled Brand Partner within the first 7 days following the registration date.
- If more than 7 days have passed since registration, sponsor changes are not permitted. However, upon request by the Brand Partner, the case may be submitted to the Exception Review Committee for evaluation under exceptional circumstances. This process is subject to a fee.
- Brand Partners below the Gold career level who have been inactive for 6 months may request account closure and identity data deletion through the Customer Experience Team, after which re-enrollment is allowed. This request must be submitted in writing from the email address registered in the system. For Gold and above career levels, the inactivity period is 12 months.
- If a Brand Partner wishes to move under the sponsorship of the Brand Partner who appears first in their placement tree, the request must be sent from the registered email address in the system.
General Rules & Information:
- All requests are first reviewed by Amare Türkiye, followed by the US-based operations team.
- Approval or rejection decisions are made by considering the impact on the organizational structure and earnings. Appeals are not accepted in case of rejection.
- Fees are non-refundable, even if a paid request is rejected.
- A person cannot change placement or sponsor more than once within the same organization.
- Customer consent is mandatory for customer transfer processes.